Sandy's Stuff for Women

I own a woman's clothing and accessories store in Toledo, OH. We have 3300 sq. ft. of both new and resale items. We specialize in maternity items (the largest selection in the area) and women's size clothing (the largest selection in a resale shop in the area. RESALE ROCKS!

Friday, June 13, 2008

Whatever happened to customer service?


I won a bid for something on e-bay this week. I wanted to pay for it via Paypal, but I forgot my password. So I thought I'd get a cashier's check from my bank. I have two checking accounts at this bank and have been with them for years. I was totally shocked to hear that a cashier's check drawn from one of my accounts would cost me $8.00! (They told me that before they even knew the amount which was less than $20.) No thanks.
So I went to Cashland, one of those payday loan places and got a money order for 99 cents. Now that's more like it.

Can someone explain this to me? I understand fees for overdrafts and bounced checks deposited to my account. And I understand monthly service charges depending on what type of account it is. But I just don't get this. Does your bank charge for this service?

posted by Sandy of Sandy's Stuff for Women @ 12:14 AM  

2 Comments:

  • At Friday, June 13, 2008 at 10:03:00 AM EDT, Blogger Louise Kahle said…

    Having worked for eight banks, I can say that there is always a fee for cashiers checks and money orders. Banks are businesses and their only purpose is to make money for their shareholders.
    Banks make most of their money, not from loan and mortgage fees, but from fees associated with checking accounts. I was very surprised when I learned this.
    Unfortunately, it's the little guy that pays the most. I'll bet Private Banking customers don't pay for cashiers checks.
    Here's another thing you are probably not aware of: many banks have a rating system. You are assigned a number that pops up on the screen and indicates how profitable you are to the bank.

     

  • At Friday, June 13, 2008 at 12:47:00 PM EDT, Blogger Sandy of Sandy's Stuff for Women said…

    Thanks, Louise, but that doesn't make me feel any better.

    The teller did tell me that I qualified for a different kind of account, but having just ordered 4 boxes of new checks, I certainly wasn't interested.

     

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